Procurement Transition for a global procurement organisation

The Client

Our client is the world’s leading global logistics provider, supporting industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management.

They employ over 94,600 staff spread across 2,000 locations in 140 countries. Its annual turnover is €19.7 billion.

The Objective

To deliver a procurement transition program with the newly formed Global Procurement Organisation, as part of the company’s global transformation.

Odesma Impact

Working as part of the newly formed Global Procurement Organisation, Odesma delivered a procurement transition program as part of a global transformation from a country/siloes operation into a global operating model.

Our team worked in conjunction with the newly appointed CPO for Indirect materials and one of the Odesma Directors sat on the Global Procurement Leadership Team throughout the six month program.

The program ran on a global scale including teams from Europe, The Americas and Asia/Pac. Key activities delivered included:

  • Developing the procurement strategy to include supporting plans
  • Delivering a whole set of policies, processes and procedures to support the new operating model which defined procurement at a global, regional and local level. This included all new “ways of working”, playbooks and procurement guidelines and scenarios
  • Agreed the new savings guidelines which was approved by the Board and introduced category review boards for sourcing and savings projects
  • Developed a new procurement capability framework for the new organisation and supported training and development for the new/enhanced team
  • Designed and delivered all new job descriptions and role profiles in the organisation with including built in regional variants
  • Led the communications and change program throughout the transition, developing intranet content, newsletters, executive communications and stakeholder calls. Introduced stakeholder mapping and relationship management activities
  • …ensuring that quality, responsiveness and collaboration was at the heart of their response.

The Results

The program was completed on time and within budget with all contracted deliverables approved by the client. We ran a number of mobilisation workshops with the regional procurement teams in London, Miami and Singapore and this produced significant buy in with existing teams, key stakeholders and finance heads around the world.

The culmination of the program saw a global procurement team meet together for the first time in the organisations history for a set of sourcing and planning meetings to conclude the transition program, celebrate and then to lay down the future modus operandi for procurement – this included the first category review board, sourcing meetings with key stakeholders and a “sign off” on the new ways of working for the newly formed team of over 130 staff deployed globally.