As NHS procurement pros deal with the new NHS supply chain model overview, could the digital transformation of procurement operating guidance documents to make them updateable improve their performance? A procurement expert says, “Yes.” Procurement veteran, Peter Smith, a former CPO who now runs a procurement consultancy, cites a recent article for CBR Government by digital innovation expert, William Makower, called ‘The Lessons Government Bodies Can Learn From Music Streaming.’
Procurement pros in the private sector could also benefit from these ideas, Smith suggests, because they illustrate how music streaming technology has freed music artists from “the shackles of a permanent physical format such as CD” as the primary medium for fans. Following the lead of Kanye West, who was among the first to adopt the technology, growing numbers of artists are seeing their creations not as fixed for all time, but as alterable and updateable. According to Makower, the underlying tech and formatting have universal application, beyond the music industry.
Many business documents are stored immutably in print or PDF form, posing a serious problem. Organisations, such as the NHS, emergency services, and government at all levels are engaged in efforts to improve, and procurement, in public and private sectors, is included among them. But, as Makower asks, “… if guidance can’t be updated outside of major reviews every few years, how can these new practices be relayed to those that need to read it?”
Making information about innovations in, say, content management, strategic sourcing, or tail spend management on ‘streaming’ basis accessible from mobile devices could keep teams updated at the swipe of a finger. The technology can enable editing and tweaking on the move, provided the appropriate controls are in place. As Smith says, “This can mean new ideas can be captured in both directions so best practice can flow up as well as down the organisation.”
Ed founded Odesma in 2014 with the explicit intent of creating a new kind of procurement consultancy founded entirely on cloud principles. Deploying best-of-breed subject matter experts alongside the best on demand technology to deliver rapid and effective change for customers.